Bolibol Terms & Conditions

Definition

Bolibol is an online food retail business whereby the “Goods” sold through E-commerce directly to the final consumer are elaborated in its own kitchen facility. Additionally, Bolibol may re-sell food stuffs and other products from third party producers (drinks, etc.).

Eligibility

Customers must be over 18 years of age and fully able and competent to understand and agree to the terms and conditions of the Bolibol e-commerce store.

Terms of Service

Bolibol subcontracts 3rd party delivery service providers for the distribution of its goods. Delivery is scheduled to take place during the time slots specified in the order, but due to the nature of last-mile delivery, occasional delays may occur (traffic, adverse weather, etc). A late delivery does not result in an automatic right for a refund. Bolibol may suspend operations on specific days due to exceptional circumstances such as extreme weather. In such a case, all orders placed for that day will be fully refunded to the client. In case of unavailability of an ordered item the client will be offered a choice between a refund or substitute for the particular item. In case the client provides a wrong shipping address and food cannot be delivered for that reason, the client does not automatically have a right for a refund.

Bolibol charges a flat-rate shipping fee of 2,90€ for orders below 12€. For all other orders free shipping applies.

The Bolibol for Offices program applies free shipping to all orders, additionally, a discount scheme applies. Bolibol reserves the discretionary right to individually grant or revoke membership of the program.

Bolibol cannot take into account any modification requests other than the choices available in the online store.

All prices stated in the store include Spanish VAT of 10%.

Bolibol reserves the right to update and change the Terms of Service from time to time without notice. Continued use of the e-commerce store after any such changes shall constitute consent to such changes.

Limitations of Liability

We will not be liable for indirect, special, or consequential damages (or any loss of revenue, profits, or data) arising in connection with purchases made in the e-commerce store, even if we have been advised of the possibility of such damages. Further, our aggregate liability arising with respect to purchases will not exceed the total purchase fees paid by the client.